What Shipping Methods Are Available?
We provide free delivery within Singapore via Smartpac (Tracking is available) and $4 SHIPPING worldwide via Registered Mail (Tracking available).
Do You Ship Internationally?
Yes, we provide affordable internationally shipping at $4 via Registered Air Mail (Tracking available). Depending on where you're from, the estimated delivery time may vary from 3 to 14 working days.
How Long Will It Take To Get My Package?
Delivery within Singapore is estimated to take about 2 to 4 working days, while international delivery is estimated to take about 3 to 14 working days. Kindly note that this is a guide. This may extend during holiday peak seasons or custom delays etc.
What Payment Methods Are Accepted?
We accept PayPal (Credit Cards) or PayNow (SG only).
ORDERS & RETURNS
How Can I Cancel Or Change My Order?
Unfortunately, we're not able to amend or cancel the order once the order has been confirmed.
Do I need an account to place an order?
No, you don't need an account to place an order with us. Kindly select the guest option during the checkout process.
How Do I Track My Order?
Once your order has been sent out, a tracking number will be sent to your email address. Kindly note that it may take up to 2 days for Smartpac tracking number to be activated.
How Can I Return a Product?
Kindly contact our team via WhatsApp at +65 8812 8686 within 7 days from the delivery date. Depending on the situation, you may send us back the item to our warehouse address located at Blk 9005 Tampines Street 93 #03-222 Singapore 528839.